Get in Touch

Have questions? We're here to help! Reach out to our support team.

Email Support

Get help via email

support@huffera.com

Phone Support

Call us for immediate help

+1 (555) 123-4567

Live Chat

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Frequently Asked Questions

Find answers to common questions about Huffera

How do I connect my social media accounts?

Connecting your accounts is easy! Simply click the "Connect Account" button in your dashboard, and you'll be redirected to authorize Huffera to access your Instagram or Facebook account. We use secure OAuth 2.0 authentication, so we never see your passwords.

Can I schedule posts for multiple accounts?

Yes! You can connect multiple Instagram and Facebook accounts to your SocialScheduler account. Our Professional and Enterprise plans allow you to manage up to 25 accounts (Professional) or unlimited accounts (Enterprise).

What file formats are supported for media uploads?

We support all major image formats (JPEG, PNG, GIF, WebP) and video formats (MP4, MOV, AVI). Images can be up to 10MB and videos up to 100MB. We automatically optimize your media for each platform's requirements.

Is there a mobile app available?

Yes! SocialScheduler is fully responsive and works great on mobile devices. We also offer native mobile apps for iOS and Android, available for download in the App Store and Google Play Store.

Can I cancel my subscription anytime?

Absolutely! You can cancel your subscription at any time from your account settings. Your subscription will remain active until the end of your current billing period, and you'll retain access to all features until then.

Do you offer API access?

Yes! API access is available for Professional and Enterprise plan subscribers. Our REST API allows you to integrate SocialScheduler with your existing tools and workflows. Check our documentation for more details.