Privacy Policy
Last updated: December 15, 2024 • 15 min read
Your Privacy Matters
We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use Huffera.
Information We Collect
1.1 Personal Information
When you create an account or use our Service, we may collect:
- Name and email address
- Profile information and preferences
- Payment information (processed securely by third-party providers)
- Communication preferences
1.2 Social Media Account Information
When you connect your social media accounts, we collect:
- Account identifiers and usernames
- Access tokens (encrypted and securely stored)
- Profile information from connected platforms
- Analytics data and engagement metrics
1.3 Content and Media
We store the content you create and schedule, including:
- Text captions and descriptions
- Images and videos you upload
- Scheduling information and preferences
- Post performance data
1.4 Technical Information
We automatically collect certain technical information:
- IP address and device information
- Browser type and version
- Operating system
- Usage patterns and analytics
- Cookies and similar tracking technologies
How We Use Your Information
2.1 Service Provision
We use your information to:
- Provide and maintain our Service
- Schedule and publish your social media posts
- Manage your account and preferences
- Process payments and billing
- Provide customer support
2.2 Communication
We may use your contact information to:
- Send service-related notifications
- Provide customer support
- Send marketing communications (with your consent)
- Notify you of important updates or changes
2.3 Analytics and Improvement
We analyze usage data to:
- Improve our Service and features
- Understand user behavior and preferences
- Develop new products and services
- Ensure security and prevent fraud
Information Sharing and Disclosure
3.1 Third-Party Services
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Cloud storage and hosting
- Analytics and monitoring
- Customer support
- Email communications
3.2 Social Media Platforms
We share necessary information with social media platforms to:
- Publish your scheduled posts
- Retrieve analytics data
- Manage account connections
3.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal obligations
- Protect our rights and property
- Prevent fraud or security threats
- Protect user safety
Important Note
We never sell your personal information to third parties for marketing purposes.
Data Security
4.1 Security Measures
We implement comprehensive security measures to protect your data:
- Encryption in transit and at rest
- Secure authentication and access controls
- Regular security audits and monitoring
- Employee training on data protection
- Incident response procedures
4.2 Data Retention
We retain your information for as long as necessary to:
- Provide our Service
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities within 72 hours as required by law.
Your Rights and Choices
5.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt-out of marketing communications
5.2 GDPR Rights (EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
5.3 CCPA Rights (California Users)
California residents have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed
- Say no to the sale of personal information
- Access personal information
- Request deletion of personal information
- Equal service and price
Cookies and Tracking Technologies
6.1 Types of Cookies
We use different types of cookies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our Service
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
6.2 Cookie Management
You can control cookies through:
- Your browser settings
- Our cookie preference center
- Third-party opt-out tools
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Binding Corporate Rules
- Certification schemes
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications
- Providing in-app notifications
Your continued use of our Service after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Privacy Officer
- privacy@huffera.com
- Huffera Inc., 123 Tech Street, San Francisco, CA 94105
- +1 (555) 123-4567
Response Time
We aim to respond to all privacy-related inquiries within 30 days.